In case you have never signed up for a hosting account or you’re changing companies and the new one uses an account management interface that you have not seen so far, you may become perplexed about how to carry out a given task in your account or on your PC. That is the reason why, many web hosts have set up a knowledge base, which encompasses the most popular inquiries and issues connected with the particular platform they use, instead of adding only some generic facts. Such a knowledge base will enable you to find the needed information swiftly and effortlessly, so you will not need to spend a lot of time and effort on matters that may require something as simple as clicking a button or marking a check box. In this way, not only can you get stuff done, but you can also get to know plenty of new and interesting facts, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Web Hosting

If you have purchased your very first web hosting plan through our company or have moved your site over to us, you’ll become familiar with our services and our in-house developed Hepsia Control Panel very quickly thanks to the fact that we have prepared a thorough online knowledge base where you can find all the information that you could ever need – both general info regarding the web hosting service as a whole and more concrete info about the different features that you can make use of and the challenges that you might come across. The articles themselves are available in 2 locations. The entire article archive can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in every Control Panel section too. You can learn how to accomplish pretty much everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles offer comprehensive guidelines, so you’ll never become disorientated because of an ambiguous text. Of course, if you run into a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can touch base with our client support engineers 24-7-365.