1 hour ticket response
Our team of tech support engineers is committed to providing prompt answers to each of your queries. We’ll examine your client support ticket the moment it is received and will reply back with a solution to your problem within less than 1 hour after the support ticket submission. In fact, our average response time is 20 minutes.
A First–Rate Support Service
Each member of our technical support team has several years of experience in the Linux web hosting arena and the majority of them have been with us for at least 5 years. They are all ready to reply to all your queries in the most proficient manner possible.
An Intuitive Help Section
Integrated into the Web Hosting Control Panel is an easy–to–navigate Help section, which features a variety of information sources. You can search through a routinely updated knowledgebase offering web hosting account administration articles and web site management articles, watch our educational video tutorials or browse the F.A.Q. database.