Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance staff is educated to fast address all of our Linux web hosting clients’ problems and assistance questions. Via our ticket system, it’s possible to post your inquiry and a support team fellow member will most likely get back to you in only maximum sixty minutes. In fact, practice has shown us that the regular answer time period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever necessary. Our crew of specialists is going to be online for you 24x7x365 to reply to all your requests and to remedy any trouble you will have. You will be able to post a help and support ticket from the Web Hosting Control Panel or send us a message whenever. Furthermore, on working days, you can easily ring us or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a broad education base into the Control Panel so you can acquire very helpful step–by–step information any time. Each area of the Control Panel possesses its own contextual guide area showcasing a group of how–to content articles. We have also made instructional videos to present you with a superior visual representation of the correct way to perform any presented process.